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Digital Products Refund Policy

Welcome to Inner Spark, where we are committed to providing high-quality digital products such as e-books, online courses, webinars, and other informational content. Please read our refund policy for digital products carefully:

  1. General Terms: Our digital products are subject to the following refund terms. By purchasing digital products from Inner Spark, you agree to this refund policy.
  2. Right of Cancellation: You have the right to cancel your purchase and request a refund within 14 days of purchase, provided that you have not started downloading or streaming the content.
  3. Accessing Content: Once you begin to download or stream digital content, you lose the right to cancel the purchase and request a refund, as per international digital goods regulations. This is because the product is deemed “used” once downloading or streaming commences.
  4. Faulty or Misdescribed Products: If the digital product is faulty, not as described, or does not function as advertised, you are entitled to request a refund within 30 days of purchase. Please provide a detailed explanation of the issue encountered.
  5. Refund Requests: To request a refund, please contact our customer service team with your order number, the name of the product purchased, and the reason for the request.
  6. Processing Refunds: Eligible refunds will be processed within a certain number of days (e.g., 30 days) after the refund request is approved. Refunds will be issued to the original method of payment.
  7. Changes to the Policy: Inner Spark reserves the right to modify this refund policy at any time. We recommend reviewing the policy periodically.

Thank you for choosing Inner Spark for your digital learning and informational needs.

Inner Spark Team